Case Study: Citizens Advice Bureau New Zealand helps people access records and redress with Somar Digital’s Kōnae website

Citizens Advice Bureau New Zealand launches Kōnae in time and on budget with Somar Digital

Citizens Advice Bureau New Zealand partnered with Somar Digital to create a secure and accessible website that could help individuals access their personal records. The challenge was to build this vital resource on time and within budget, ensuring it provided clear guidance on rights, support services, and pathways to redress for those affected by historical abuse in state care.

Somar Digital designed and developed the Kōnae - My Records Guide website, making it intuitive, easy to navigate, and fully compliant with accessibility standards. The solution included a built-in map and search tool to help users locate records, along with clear sections for understanding rights and finding support. As a result, Somar Digital delivered a trusted online resource that empowers users to reclaim their history with confidence. Somar Digital continues to provide ongoing hosting and maintenance to ensure the site remains a current and reliable tool.

Citizens Advice Bureau New Zealand (cab)