Case Study: Unilever achieves 95%+ no-touch fulfillment planning with Solvoyo

Unilever automates 95%+ of fulfillment decisions with Solvoyo

Unilever, a global consumer goods company, faced significant challenges in its fulfillment operations. Managing over 10,000 daily orders across more than 20 brands required constant manual coordination, leading to inefficiencies like stock imbalances and high working capital. To address this, Unilever partnered with the vendor Solvoyo to implement an integrated AI platform for automated fulfillment planning.

Solvoyo's solution provided a digital, data-driven platform that integrated with Unilever's SAP system. It used automated forecasts and advanced optimization modeling to generate optimal fulfillment plans within 3-5 minutes. The results for Unilever were substantial, with Solvoyo enabling over 95% of fulfillment decisions to be made without human intervention. This dramatically reduced manual effort, improved service levels, and allowed the company to respond faster to demand fluctuations.

Unilever