Case Study: Duzey achieves 20% better forecast accuracy and reduced inventory and waste with Solvoyo

Duzey - Customer Case Study

Duzey, Turkey’s leading CPG distributor and part of Koç Holding, faced fragmented demand forecasting, inventory and fulfillment processes across decentralized teams and multiple tools. This lack of end-to-end S&OP visibility led to inventory imbalances—overstocked regional warehouses, shortfalls at distribution centers, perishable waste and lost sales. To centralize planning while preserving decentralized decision-making, Duzey engaged Solvoyo to implement a modern S&OP solution.

Solvoyo configured and onboarded its Elevation Platform within five months and integrated it with Duzey’s execution systems and TMS, enabling automated daily replenishment, SKU-level forecasting and inventory optimization across 1,000+ products and 71 warehouses/DCs. Since go-live six months ago, Solvoyo’s solution delivered measurable results: over 20% improvement in forecast accuracy, ~10% reduction in overall inventory investment, ~15% less perishable waste and a 10% drop in lost sales, along with productivity gains and fewer human errors.

Duzey