Case Study: Spiffy reduces drive times and streamlines scheduling with Solvice route optimization APIs

Spiffy reduces drive time by 20% with Solvice

Spiffy, a major mobile automotive services provider, faced significant challenges in scaling their manual scheduling and route optimization processes as they grew. Their previous systems, which relied on dividing cities into zones or zip codes, were inefficient and required constant human oversight, creating bottlenecks. Spiffy turned to the vendor Solvice and implemented its route scheduling API to address these complex field service needs.

By integrating Solvice's route optimization API, Spiffy achieved substantial efficiency gains. Drive times were reduced by an average of 20%, and up to 25% in larger cities. The solution also allowed Spiffy to increase service capacity without adding new vans or technicians and reduced their scheduling team from 12 people to just three or four. Solvice enabled Spiffy to transform its operations, making them more efficient and scalable.

Spiffy