Case Study: an Australian-based specialist risk insurance company cuts premium resubmission time with SolveXia

How an Australian-based specialist risk insurance company used SolveXia's automated process to solve its collections processing issue

The Australian-based specialist risk insurance company faced a significant challenge with its manual collections processing. The repetitive and time-consuming task of preparing lists of unpaid premiums was error-prone and provided little visibility into the status of submissions. The company turned to SolveXia's automation platform to address these inefficiencies.

SolveXia implemented an automated solution that transformed the process. This eliminated manual errors and provided clear visibility and an audit history for all submissions. The time required to complete the daily task was drastically reduced from two hours to approximately ten minutes, saving four hours of staff time each day and automating over 100 manual steps.