Case Study: Global Insurer Company reduces reinsurance recovery processing time with SolveXia

How a global insurance company used SolveXia's automated process to solve its reinsurance recoveries problem

Global Insurer Company, an insurance provider with over 6.5 million policyholders worldwide, faced a significant challenge in calculating monthly reinsurance recoveries. The process was a manual, time-consuming effort that relied heavily on a single subject matter expert and unwieldy spreadsheets that were too large to run on most company computers. To overcome this, they turned to the SolveXia automation platform.

By implementing SolveXia, the vendor automated the 70-step process to compare claims data against reinsurance rules. The solution leveraged a SQL Server-based platform to rapidly process large data volumes, making calculations transparent and manageable by other staff. This reduced the process time from 3-4 days to just 5 hours, saved 4 days of manual work per month, and accurately calculated over 25,000 claims while reducing errors and key person dependency.