Case Study: Heartflow achieves accurate, scalable rebate automation with SolveXia

HeartFlow saves 2 FTEs with SolveXia automation

Heartflow, a leading global medical technology company, faced the challenge of manually managing a complex rebate program for its Heartflow One service. Their process needed to accurately handle intricate customer hierarchies linking sites to parent systems, scale with business growth, and ensure timely, compliant calculations. They partnered with the vendor SolveXia to automate this process and overcome these hurdles.

SolveXia implemented an automated solution that ingests data from multiple sources and applies specialized rebate rules to determine eligibility and calculate precise amounts. This resulted in accurate and compliant rebate management, saving the equivalent of two full-time employees by eliminating the need to hire additional staff. The solution processes 80,000 transactions daily and supports 440 sites, enabling a single user to manage the entire program and allowing Heartflow to scale efficiently.

HeartFlow