Case Study: Genesis Integration achieves profitable managed‑services growth with Solutions360

Solutions360 Helps Genesis Integration Pivot to Services

Genesis Integration, led by President Kelly McCarthy, faced shrinking hardware margins and needed to pivot to managed services and recurring monthly revenue. To make that transition, Genesis partnered with Solutions360 and adopted the Q360 platform to gain the financial visibility and contract management capabilities required to shift the business toward services.

Solutions360 implemented Q360 to track revenue, costs and profitability by department and by activity, and to manage service contracts, giving Genesis the real-time insights to prioritize the most profitable services. Two years into a three-year plan, Genesis reports it can now measure performance across the business and projects services will represent about 20% of revenue but roughly 60% of profitability, confirming Solutions360’s solution is driving improved margins and informed decision-making.

Genesis Integration

Kelly McCarthy

President