Case Study: Genesis Integration achieves scalable growth and real-time business visibility with Solutions360's Q360

Solutions360 Fuels Growth at Genesis Integration

Genesis Integration, a Canadian systems integrator founded in 1990, grew from a two-person shop to a team of over 100 across five locations while shifting from hardware sales to project-based and recurring managed revenue services. Facing fragmented data across separate CRM, project management and accounting systems—tied together by spreadsheets that only provided historical snapshots—Genesis needed real-time visibility and a single platform, so they adopted Solutions360’s Q360.

Solutions360 implemented Q360 as an end-to-end ERP to manage sales, project management, inventory, project accounting and service dispatch, and provided hands-on support for the rollout and ongoing monthly optimization. The system eliminated spreadsheet stitching, enforced consistent processes, and helped Genesis scale and manage growth—revenues grew from $31M (2015) to $38M (2016) with $43M projected in 2017—enabling Genesis Integration to better run and grow its managed services business.

Genesis Integration

Kelly McCarthy

President