Case Study: Healthcare Organization improves backup success and recoverability with Solutions II Backup and Recovery Managed Services

Healthcare Organization - Customer Case Study

Healthcare Organization turned to Solutions II for Backup and Recovery Managed Services to address the growing complexity of healthcare IT backup and recovery. Like many healthcare providers, they faced escalating medical imaging data, tougher regulatory compliance requirements, difficulty maintaining IT expertise, and the need to keep up with new technologies while supporting meaningful use goals.

Solutions II implemented its managed backup and recovery service, providing ongoing administration, continuous operational support, and best-practice oversight to improve data protection and recoverability. The results were strong: the customer reported backup success improving from 70% to 95%+, and Solutions II also cited a 99% success rate in resolving issues within 24 hours, helping the organization reduce risk and gain confidence that no files would be lost.