Case Study: Allied Physicians Group achieves $5.2M in additional revenue with Solutionreach

Physician Group Sees $5.2M in Additional Revenue

Allied Physicians Group, a large private pediatric medical partnership of more than 150 physicians across 35 locations in the New York area, needed a better way to reach patients than their landline-only reminder system. They selected Solutionreach’s automated text and email reminders (including recall messaging) to meet patient expectations for mobile communication and improve outreach.

Solutionreach was implemented in just a few weeks with minimal training, integrated with the group’s GE Centricity PM, and enabled offices to send over 20,000 texts per month and 166,514 recare messages. The automated recall and messaging features reduced staff phone work, increased well-visit bookings, and delivered a measurable $5.2 million increase in revenue for Allied Physicians Group.

Allied Physicians Group

Leslie Tarver

Vice President of Patient Experience and Marketing