Case Study: Advanced Dental achieves immediate increase in recare appointments and revenue with Solutionreach

Advanced Dental Sees Immediate Increase in Recare Appointments

Advanced Dental, a general dentistry practice in Dyer, Indiana led by Dr. Miguel Gambetta, found their existing patient relationship management (PRM) software wasn’t delivering results. After a demo and free trial, they switched to Solutionreach’s PRM and automated messaging tools (integrated with Dentrix) to improve recare outreach and fill openings in their schedule.

Solutionreach implemented automated recare messaging and ASAP waitlist notifications, enabling Advanced Dental to send up to 200 recare messages per day, book 40 overdue recare appointments in the first three weeks, and reduce phone calls by about 250 per month. The solution filled schedule gaps, freed staff time, and the practice recouped its investment from the first appointment while continuing to realize daily returns.

Advanced Dental

Marie Gambetta

CEO