Case Study: Print Management Partners strengthens customer service with Microsoft Dynamics NAV and Solution Systems

Print Distributor Strengthens Customer Ties with Flexible ERP Solution

Print Management Partners, one of the largest print distributors in the midwestern United States, needed a more flexible ERP system because its old industry-specific platform was difficult to change and slowed the company’s ability to respond to customer requests. Solution Systems helped the company evaluate options and implement Microsoft Dynamics NAV with an e-commerce add-in to better support its print and digital publishing operations.

Solution Systems implemented Microsoft Dynamics NAV over nine months, migrating data and tailoring the system for customizable e-commerce interfaces, inventory tracking, product-specific fields, and job costing. The new solution improved real-time financial reporting, reduced order-processing time by 50 percent, eliminated daily transaction audits, and gave Print Management Partners better tools for collaborating with clients and suppliers, supporting future global expansion.

Print Management Partners

James O‟Brien

President