Case Study: CHD Meridian Healthcare achieves accurate cross-time-zone timestamps and major cost savings with Solution-Soft Time Machine

Time Zone Correction for Citrix-hosted Outlook & Microsoft Schedule

CHD Meridian Healthcare, a national provider of employer-sponsored healthcare services with over 150 sites, faced a multiple time zone problem in their Server Based Computing environment where Citrix-hosted applications like Microsoft Outlook and Schedule showed server time instead of local user time. This caused incorrect timestamps for scheduling and pharmacy records and threatened compliance, so CHD Meridian evaluated options and chose Solution-Soft’s Time Machine product to address the issue.

Solution-Soft implemented Time Machine to present correct local time to users without duplicating server farms for each time zone, delivering a quick "load/go" installation that was effectively set-and-forget. The fix corrected prescription and scheduling timestamps to meet federal requirements, improved usability across international sites, and saved CHD Meridian several hundred thousand dollars by avoiding the cost and support overhead of additional server farms.

Chd Meridian Healthcare

Kyle W. Duke

Senior Systems Engineer