Case Study: Bellatrix improves healthcare engagement with SoluLab’s Salesforce Health Cloud solution

Bellatrix boosts patient care adoption with SoluLab and a 360° Health Cloud view

Bellatrix, a healthcare services provider, faced the challenge of migrating its existing platform to Salesforce Health Cloud. They needed an efficient interface to handle patient call requests and a central repository for accessing patient data without compromising sensitive information. To address this, they partnered with the vendor SoluLab.

SoluLab implemented a collaborative engagement platform using Salesforce Health Cloud services. Their approach included creating transformational roadmaps, integrating Salesforce architecture, and building data warehouse models. As a result, Bellatrix considerably increased user adoption by simplifying the interface and gained the ability to compare and get insights on performance, ROI, and KPIs. SoluLab's solution successfully increased the volume of patient care.

Bellatrix