Case Study: LG Electronics improves sales operations and forecasting with SOLTECH’s SOPS 2.0 application redesign

LG Electronics accelerates SOPS 2.0 rollout with SOLTECH for faster sales and forecasting

LG Electronics' Commercial Air Conditioning division faced challenges with its existing Sales & Operations Planning Site (SOPS), which was critical for managing orders and forecasting. The system had limitations that could not support the company's considerable growth. LG Electronics partnered with SOLTECH to enhance the application's functionality and overcome these constraints, particularly the difficult integration with their Korean ERP system.

SOLTECH redesigned and rebuilt the entire application, creating SOPS 2.0. The solution was developed through collaborative design sessions and implemented in an agile fashion to accommodate changing priorities. The new application provided a more efficient user experience and accurately tracked the sales process. The project was a success, welcomed by LG's internal team and sales reps, and SOLTECH has continued its partnership with LG Electronics for further enhancements.

LG Electronics