Case Study: Mirka improves customer experience and worker safety with Solita's digital services

Mirka builds MyMirka and redesigns Mirka.com with Solita to reach 97% export scale

The vendor Solita partnered with Mirka, a family-owned Finnish surface finishing technology company, to address the challenge of modernizing its traditional business. Mirka needed to create innovative digital services, including a mobile application and a redesigned website, to enhance customer experience and directly provide value to end users.

Solita developed the MyMirka Bluetooth application for connecting to sanders and redesigned Mirka.com into a clear, mobile-friendly platform. The solution enabled users to monitor vibration exposure to prevent work-related illnesses and allowed Mirka to offer integrated, customer-centric solutions. The results included a harmonized user experience across services, stronger customer focus, and a foundation for future digital functionalities.

Mirka