Case Study: Laattapiste achieves more time for customer engagement with Solita

Laattapiste saves six months of ERP training with Solita

The customer, Laattapiste, a supplier of bathroom construction products, faced a challenge with its outdated and complex order systems which hindered its sales staff. Partnering with vendor Solita, they sought to rebuild their Latis service using an Episerver CMS platform to create a more user-friendly system and shift their business focus towards services.

Solita implemented a comprehensive new system in the Azure cloud, which unified all sales functions into a single, easy-to-use portal. The results included a significantly improved user experience, more time for staff to engage in customer service, and the removal of the need for extensive ERP training. The solution also provided a foundation for launching new business areas and was met with overwhelmingly positive feedback from users.

Laattapiste