Case Study: Bottle King achieves faster investigations, stops employee theft, and saves managers time with Solink

How Bottle King Saves Their Managers Time, Stops Theft, And Supports Day-To-Day Operations Using Solink

Bottle King, a leading wine and spirits retailer, was struggling with employee theft, time-consuming video reviews, and occasional POS glitches that erased recent transactions. Director of IT Drew Malsbury chose Solink’s video-and-POS platform to give managers searchable, transaction-linked video so they could quickly find and review incidents without hours of manual footage scrubbing.

With Solink, Bottle King identified a cashier voiding cash and supplied law enforcement with the necessary video evidence in hours instead of days — the incident was uncovered within a week or two of installation. Solink’s searchable clips, Region Select and Motion Search features, and saved filters freed managers’ time, deterred further theft, helped recover missing transactions after power-related POS errors, and made exporting incidents to law enforcement or support fast and easy.

Bottle King

Drew Malsbury

Director of IT