Case Study: Franchised Coffee Restaurant eliminates $18,000/year in employee food theft with Solink

Franchisee Puts An End To Employee Theft Using Solink

Franchised Coffee Restaurant, a quick‑service coffee shop franchise operated by Lesley Holmes, was losing money to employee food theft across five locations and had trouble tracking incidents because cameras and POS systems were inconsistent. To solve this, they implemented Solink’s cloud platform that links video clips to POS transactions and provides a unified dashboard and mobile access for all stores.

With Solink, managers could rapidly pinpoint unpaid employee purchases; within a week staff knew transactions were being monitored and by the end of the first month employee meal payments rose by $1,500. Solink helped reveal about $18,000 per year in previously unpaid employee meals, sped up investigations (including sharing footage with police), cut manager investigation time from hours to minutes, and—per the franchisee—has paid for itself many times over.