Case Study: Tim Hortons franchisee Betty Yorke cuts costs and boosts safety with Solink

Franchisee Betty Yorke Recommends Solink To Everyone!

Betty Yorke, owner of two Tim Hortons locations in New Brunswick, was facing operational and safety challenges—verifying incidents, improving training and staffing, and reducing costs. She adopted Solink’s platform and app to get searchable video tied to POS data and better manage operations across her stores.

Using Solink’s timeline and POS-linked search, Yorke was able to instantly verify a reported slip-and-fall (showing no incident) and reports the system “paid for itself” quickly. Solink is now used for staffing optimization, training, customer-experience reviews and employee recognition; Yorke notes zero employee injuries to date and reduced workers’ comp rates, and recommends Solink to other Tim Hortons franchisees.

Tim Hortons

Betty Yorke

Owner