Case Study: Clark Public Utilities saves $28,000 annually with Solimar Systems

Solimar Technology Helps Clark Public Utilities Meet Online Bill Presentment Goals

Clark Public Utilities, a public utility in Washington, sought to overhaul its electronic document viewing and online bill presentment. Their previous system had limited search capabilities and lacked reliability, causing employee productivity losses. They needed a solution that could deliver internal reports and online customer utility bills that appeared identical to the printed versions mailed out.

Solimar Systems implemented their SOLsearcher Enterprise and Solimar Print Director Enterprise products. The combined solution automated output management and provided a powerful, secure system for document delivery and web presentment. This resulted in annual savings of $28,000 from reduced development, labor, and operational costs, alongside an increase in customer satisfaction ratings.

Clark Public Utilities

Steve Sheerin

Systems Programming Administrator