Case Study: Rhode Island Division of Taxation reduces production turnaround with Solimar Systems

Solimar Significantly Reduces Production Turnaround for State of Rhode Island

The Rhode Island Division of Taxation faced significant challenges in its document output workflow, including a lack of automation for mail insertion, slow production changes, and restricted output control. To streamline operations, the state agency engaged Solimar Systems, seeking a solution that could automate processes and integrate with existing equipment without requiring complex programming or host changes.

Solimar Systems implemented its Rubika solution to re-engineer documents, automatically adding 2D barcodes and sequence numbers for the mail inserter. This eliminated manual processes and integrated seamlessly with the state's existing systems. The results were substantial, as Solimar helped reduce production modification and test cycles from 15 days down to just 5 days, significantly decreasing mail insertion costs and improving overall efficiency for the agency.

Rhode Island Division of Taxation

Sandra Deneault

State of Rhode Island, Office of Digital Excellence