Case Study: Mail-Gard scales healthcare communications 3X with Solimar Systems

Mail-Gard - Customer Case Study

Mail-Gard, a division of IWCO specializing in disaster recovery and business continuity, faced a significant challenge when expanding its services for a major healthcare provider. They needed to scale their print-to-mail operations by 2-3 times while maintaining HIPAA compliance, ensuring seamless redundancy between facilities, and managing new high-speed hardware. To meet these demands without compromising on accuracy or reliability, they partnered with Solimar Systems for a workflow automation solution.

The solution was built on Solimar's Chemistry Platform, which included Solimar Print Director Enterprise for intelligent routing, SOLitrack for tracking and reporting, and ReadyPDF for file optimization. This implementation allowed Mail-Gard to successfully triple its production volume without increasing its labor force or facility size. The platform enabled seamless transfer of work between plants, automated manual processes, and provided the robust, audit-ready reporting necessary for healthcare compliance.

Mail-Gard

Brian Murphy

Director of Operations