Case Study: Kansas City Life Insurance cuts quarterly statement turnaround time with Solimar Systems

Kansas City Life Insurance Company - Customer Case Study

Kansas City Life Insurance Company, a life insurer with $4.6 billion in assets, faced a challenge in reducing the time required to print and mail its quarterly policyholder statements, a process that was taking three days and risked missing strict deadlines. To address this, they turned to vendor Solimar Systems for a solution involving their Print/Director and iCONVERT products.

The solution from Solimar Systems automated the printing process, which significantly shortened the production window from three days to just two. This led to a 75% reduction in processing time for one project, cutting it from 72 hours to 18 hours. The implementation by Solimar Systems minimized errors, improved document retrieval for customer service, simplified archiving, and resulted in substantial manpower savings, with the investment paying for itself.

Kansas City Life Insurance Company

Al Ramirez

Operations Manager