Case Study: 411 Locals accelerates sales training and improves performance with Solidroad

How 411 Locals Transformed Sales Training & Accelerated Performance

Digital marketing and local SEO company 411 Locals faced a challenge with its inefficient and unscalable sales training process. Traditional role-playing exercises were slow and made it difficult to track agent progress, leading to delayed sales productivity and higher attrition. To overcome this, the company sought a smarter training solution from the vendor Solidroad.

By implementing Solidroad's structured sales simulations and automated performance tracking, 411 Locals transformed its training. The solution provided gamified practice, real-time feedback, and data-driven insights, which increased agent engagement and confidence. This led to faster onboarding, stronger customer rapport, and a more scalable, high-impact training process for the sales team.

411 Locals

Jarrad Woliver

Head of Training