Case Study: a bank validates Microsoft Teams for unified calling and meetings with SoHo Dragon

Bank proves Microsoft Teams fit in a 6-month SoHo Dragon assessment

The bank, a leading financial services firm handling trillions in assets, needed to modernize its communication platform. They were using a Cisco-based system with desk phones, Jabber, and Webex, and had to decide between fully committing to a Cisco platform or migrating to Microsoft Teams. They engaged vendor SoHo Dragon to perform a comprehensive assessment of MS Teams' capabilities against their needs.

SoHo Dragon built a lab environment to test MS Teams within the bank's infrastructure. They demonstrated all required calling, chatting, and meeting functionalities, including interoperability between Cisco and Teams systems. SoHo Dragon also helped resolve underlying infrastructure issues. The vendor successfully proved that Microsoft Teams would meet the bank's needs, providing a clear proof of value. The implementation was subsequently delayed due to internal reorganization at the bank.

Bank