Case Study: Rula achieves 30% higher intake automation with Sohar Health

Rula increases intake automation by 30% with Sohar

Rula, a national behavioral health provider, was facing significant friction in its patient intake process due to manual insurance verification and network status checks. These workflows delayed scheduling, required high operational effort, and prevented patients from receiving timely care. To overcome this challenge, Rula partnered with vendor Sohar to implement its Verification and Network Status products to automate these error-prone tasks.

By integrating Sohar's API-driven eligibility automation tools, Rula was able to embed real-time checks directly into its intake systems. This solution increased Rula's intake automation rate by 30% and saved 1,000 hours of manual work per week. Sohar's implementation enabled 92% of eligibility checks to be returned within 30 seconds and improved benefits accuracy to 95% for its highest volume payers, dramatically accelerating patient access to care.

Rula