Case Study: Talkiatry achieves a 12% increase in funnel conversion with Sohar Health

How Sohar helped Talkiatry Achieve a 12% Increase in Funnel Conversion

Talkiatry, a national mental health organization, faced challenges with a manual insurance verification process that caused delays, errors, and high operational costs. This inefficiency led to increased claim denials and lower patient conversion rates. To address these issues, they partnered with vendor Sohar Health to implement its Eligibility Automation products, Discovery and Verification.

By leveraging Sohar's solutions to automate real-time eligibility checks, Talkiatry streamlined its revenue cycle management. The results were significant, including a 12% improvement in patient conversion rates, a 90% reduction in manual operations costs, and an 8:1 ROI within the first year. Sohar's implementation also boosted benefit verification accuracy to 95%, enhancing the overall patient experience.

Talkiatry

Charles Collins

SVP, Revenue Cycle