Softworks
40 Case Studies
A Softworks Case Study
The Giftland Group of Companies is a leading Guyanese retail conglomerate—home to Giftland OfficeMax, The FoodMaxx Supermarket and Giftland Mall—employing over 500 people across dozens of departments and stores. The group faced manual, time-consuming processes for time and attendance, employee scheduling and leave administration that created inefficiencies and high HR workload.
Giftland implemented Softworks Workforce Management (Time & Attendance, Clocking, Absence Management, Employee Self‑Service and Employee Scheduling), which automated attendance and overtime calculations, streamlined rostering and enabled employee self-service. The result was faster, more accurate scheduling and payroll, a marked reduction in HR queries and freed-up manager and staff time for higher‑value work.