Case Study: St. Christopher’s Services achieves paperless, efficient workforce management with Softworks

St. Christopher’s Services uses Softworks for employee Time & Attendance, Scheduling and Leave management

St. Christopher’s Services, which provides community-based care and respite services for people with intellectual disabilities, employs around 250 staff across 24 locations and faced time-consuming, paper-based processes for time & attendance, scheduling and leave management, plus the complexity of multiple roles, pay rates and locum shifts. Manual timesheets and Excel leave tracking created heavy administrative overhead and limited visibility across sites.

They implemented Softworks’ cloud Workforce Management solution (Time & Attendance, Employee Scheduling, Self‑Service, Absence Management and Payroll Integration), supported by project implementation and staff training. The system removed paper timesheets, gave managers advance and real-time roster control with clear locum tracking, enabled employees to clock in/out and manage leave via self-service, reduced HR queries, and delivered time savings, clearer contracts and improved reporting capability.

St Christopher's Services