Case Study: JewelCast achieves automated workforce management and major time savings with Softworks

JewelCast Implements Softworks Workforce Management Solutions

JewelCast, a Birmingham-based jewellery caster founded in 2001 that serves customers from local designers to international clients, was reliant on a manual paper-based system for time, attendance and payroll. This created heavy administrative burden and error-prone payroll checks; the company wanted an automated, scalable solution with employee self-service, absence and holiday management, accurate tracking of hours and time‑in‑lieu, rostering and real‑time reporting.

JewelCast selected Softworks’ hosted solution with biometric clocking and deployed Time & Attendance, HR, Absences & Holidays, Rostering, Employee Self Service & Mobile App, and Alerts & Reporting modules. The system automated previously manual processes, gave employees control via the mobile app and biometric clocks, produced accurate hours and time‑in‑lieu calculations, simplified payroll and reporting, reduced administrative work and saved time and money—receiving strong positive feedback from staff and managers.

JewelCast

Jennifer Dawson