Case Study: Derby Homes achieves accurate timekeeping, automated flexitime and streamlined expenses with Softworks

How Derby Homes is using Softworks to manage Flexible Working, Time & Attendance, Expenses and Task Tracking

Derby Homes, a 100% subsidiary of Derby City Council and one of the Top 50 UK social housing landlords managing just under 13,000 properties, employs 600 people and provides housing and homelessness services. Facing an ageing 10‑year‑old workforce solution that no longer fit its infrastructure or development needs, the organisation sought a scalable workforce management system to handle time & attendance, varied rostering (including 9‑day fortnights and part‑time patterns), flexible working, expenses, task recording, bespoke reporting, manager authorisations and payroll integration.

After a competitive tender Derby Homes implemented Softworks (Time & Attendance, Absence & Holiday tracking, Flexible Working, Expenses, Employee Self‑Service, Alerts & Reporting and Project Tracking), migrating data to the cloud and training staff. The Softworks Employee Self‑Service App and admin tools delivered accurate clocking, automated flexitime balances, easier payroll and richer reporting, plus mobile holiday requests and email alerts—improving visibility of attendance, simplifying approvals and earning positive user and helpdesk feedback.

Derby Homes

Mary Holmes

Project Manager