Case Study: Gold Care Homes achieves streamlined, automated Time & Attendance and rostering for 2,000 employees with Softworks

Gold Care Homes rolls out Softworks Time & Attendance, Rostering and HR Management Solution for their 2,000 employees

Gold Care Homes, a residential care provider operating 24 homes and employing 2,000 staff, faced rising administrative strain as its legacy Time & Attendance system could no longer support growth. The organisation spent excessive time manually managing employee time, rostering and HR data, creating inefficiencies that risked detracting from its core mission of delivering high-quality care to residents.

Gold Care Homes implemented Softworks’ cloud-based Workforce Management solution, configured to handle Time & Attendance, Rostering, HR and Skills across the group. The system simplified rostering, provided a user-friendly app, and delivered out-of-the-box and custom reports, improving efficiency, flexibility and access to centrally available employee data—giving staff more time to focus on resident care.

Gold Care Homes

Sandip Panchal

Head of IT & Business Intelligence