Softworks
40 Case Studies
A Softworks Case Study
Clas Ohlson, a century-old Swedish retail chain with 200 stores and multiple sales channels, needed a better way to manage employee time, attendance and rostering across its 12 UK stores. The retailer required an automated, cloud-based system that could handle part-time and seasonal rosters, align labor to forecasted demand, ensure compliance, integrate with Microsoft Dynamics and Sage, and produce custom branch-level cost and performance reports for head office.
Clas Ohlson selected Softworks’ cloud solution—deploying Time & Attendance, eRostering, Employee Self Service and Alerter & Workflow modules—running a two-store pilot before rolling out to all UK sites within three months. The system eliminated paper-based errors, streamlined payroll exports, integrated smoothly with HR and payroll systems, gave head office full workforce visibility, and significantly reduced manager admin time so stores can focus more on sales; all project requirements were met.
Hannah Robins
IT & Store Systems