Case Study: Starling Bank scales digital banking services with Softwire

Starling Bank scales digital banking services for 400,000 SMEs with Softwire

Starling Bank, a digital bank, needed to scale its digital delivery rapidly after securing £100 million in funding to enhance its business banking services. The challenge was a gap between their strategic requirements and their in-house team's delivery capacity. To address this, they collaborated with vendor Softwire.

Softwire mobilized a team to work on-site alongside Starling's own engineers. They provided engineering, UX, business analysis, and product ownership to help build new products, including a business banking platform and a Business Toolkit with accounting tools. The solution from Softwire helped Starling successfully launch these digital services quickly, differentiating their offering and providing a new revenue stream. Their platform is now used by over 400,000 SMEs.

Starling Bank