Softwire
58 Case Studies
A Softwire Case Study
Ofgem, the British energy regulator, faced the challenge of modernizing its outdated Feed-in Tariff (FIT) system. Their legacy platform was end-of-life and lacked the flexibility to efficiently handle periodic legislative amendments. They engaged Softwire to design and deliver a new, modern system that would enhance transparency, self-service, and reporting while being adaptable for future changes.
Softwire built a new .NET-based Central FIT Register with an AngularJS front-end, integrating it with Ofgem's other tools. The solution centered on automation and self-service, streamlining key processes and consolidating elements prone to change for easy future updates. The impact was immediate, holding records for nearly a million installations and monitoring over £1 billion in annual payments. Manual processes were automated, reporting was dramatically improved, and Ofgem gained both a future-proof tool and the in-house skills to maintain it.