Case Study: Employers’ Liability Tracing Office modernises its Employers’ Liability Database with Softwire

Employers’ Liability Tracing Office modernises its database in 7 weeks with Softwire

The Employers’ Liability Tracing Office (ELTO) manages a critical database holding over 125 years of employer liability insurance data, which is essential for claimants seeking compensation for workplace injuries like asbestos exposure. Facing a legacy system, ELTO approached Softwire to modernize its platform. The challenge was to redesign and upgrade the database to improve its speed, reliability, and usability while ensuring the seamless migration of decades of complex historical data without interrupting user access.

Softwire executed a risk-aware approach, structuring the project around two parallel workstreams to tackle the high-risk areas of data migration and technical architecture. This strategy secured early stakeholder alignment and delivered a fully approved technical plan within the original timeline. The work by Softwire provided ELTO with the foundation for a new, intuitive platform that will improve search accuracy for users and fast-track claims for those suffering from mesothelioma.

Employers’ Liability Tracing Office (elto)