Softwire
58 Case Studies
A Softwire Case Study
The customer ELEXON faced the challenge of modernizing its legacy Energy Contract Volume Allocation Agent (ECVAA) system, which was struggling to support a faster, more real-time energy trading market. To understand the core problems and opportunities for change, ELEXON engaged vendor Softwire to design and facilitate a user-led Innovation Lab.
Softwire's solution was a two-day Innovation Lab that brought together diverse stakeholders to map friction points and co-create practical solution concepts. The results provided ELEXON with a clear, evidence-based blueprint for ECVAA's evolution, centered on three key themes: modern APIs for real-time data, smarter market rules, and improved service management, ultimately shaping a future system to support a more flexible energy market.