Case Study: Stamps.com achieves USPS vs. UPS shipping savings comparisons with Softweb Solutions' Eagle Eye

Stamps.com - Customer Case Study

Stamps.com, a leading provider of internet-based postage services, faced the challenge of proving to customers that its partner, USPS, offered better shipping rates than its main competitor, UPS. They needed to create a cost comparison tool to prevent losing customers to other shipping providers. To address this, they partnered with vendor Softweb Solutions.

Softweb Solutions developed a desktop application called Eagle Eye using C# .NET, which integrated directly with the UPS WorldShip software. This tool automatically compared shipping rates in real-time, demonstrating potential savings with USPS. The solution successfully allowed Stamps.com to attract more customers, lure users from UPS, and provide an easier experience for printing labels and filing refunds.

Stamps.com