Case Study: Bosch Rexroth achieves mobile CRM access and better customer insight with Softweb Solutions

Bosch Rexroth - Customer Case Study

Bosch Rexroth, a world-leading specialist in drive and control technologies, needed a mobile solution for its sales team to access critical CRM data and customer insights from anywhere. They partnered with vendor Softweb Solutions to develop a browser-based mobile application to meet this challenge.

Softweb Solutions developed a mobile web app using HTML5 and jQuery JavaScript that provides secure, device-agnostic access to the CRM system. The solution allows users to view customer details, opportunities, and service tickets, and includes a geolocation feature to find nearby customers. The results for Bosch Rexroth included a centralized data repository, increased efficiency and transparency, lower operating costs, and greater flexibility for its mobile workforce.

Bosch Rexroth