Case Study: a large-scale manufacturing company cuts invoice processing time and improves cash flow with Softweb Solutions' Power Automate Desktop automation

a large-scale manufacturing company cuts invoice processing from 2–3 days to a few hours with Softweb Solutions

Softweb Solutions helped a large-scale manufacturing company overcome a significant challenge in its financial operations. The client's credit control team was spending two to three days every billing cycle manually retrieving overdue invoice reports from SAP, validating them against payments, and sending reminder emails, a process prone to errors and delays.

The solution implemented by Softweb Solutions was an automated bot built with Microsoft Power Automate Desktop. This bot handled the entire process, from logging into SAP and extracting reports to validating payments and sending personalized customer emails. The results were transformative: the multi-day manual process was reduced to a few hours, errors were eliminated, and timely reminders contributed to a 15% reduction in outstanding balances within the first quarter.