Case Study: VincentCare Victoria achieves streamlined project management and full visibility for Single Client Record rollout with SoftwarePlant's BigPicture

VincentCare Victoria - Customer Case Study

VincentCare Victoria, a leading provider of specialist housing and services for vulnerable people, faced the challenge of rolling out a Single Client Record with a small IT team and expanding their use of JIRA beyond issue tracking. After finding their previous, expensive Gantt tool restrictive and lacking intuitive workflow and drag‑and‑drop functionality, they turned to SoftwarePlant and adopted the BigPicture plugin for JIRA.

SoftwarePlant’s BigPicture was implemented to manage the Single Client Record rollout and the broader ICT workplan, giving VincentCare full visibility of tasks, streamlined project management and automatic sync with JIRA updates. The result was easier reporting, clearer project tracking and a more intuitive planning process that replaces the old costly tool — and VincentCare plans to extend BigPicture across other departments for around 300 staff.

VincentCare Victoria

Suzanne Hall

ICT Manager