Case Study: Large Utility Company achieves 17% application reduction and $2M savings with SoftwareONE Application Portfolio Management

Utility gains IT asset insights and builds enterprise architecture practice

Large Utility Company, an energy-sector utility in Canada, wanted clearer insight into its IT environment to understand what applications it owned, who used them, and which were still needed. It also aimed to establish an enterprise architecture practice to better align IT with business goals, and turned to SoftwareONE for Application Portfolio Management support after seeing little progress with a previous consulting effort.

SoftwareONE implemented a two-phased Application Portfolio Management approach, including application inventory, capability modeling, rationalization analysis, and later ServiceNow APM and sustaining processes. The utility decommissioned unnecessary applications, improved visibility into software consumption and costs, and reduced application count by 17%, delivering USD 2M in first-year software licensing and maintenance savings along with additional hardware and maintenance cost reductions.