Case Study: Helen Keller International strengthens global collaboration with SoftwareONE cloud identity management

Secure user access to O365 tools helps Helen Keller Intl collaborate to tackle global health issues

Helen Keller International, a global nonprofit focused on eliminating preventable vision loss, malnutrition, and diseases of poverty, needed a simpler, more cost-effective way to manage secure access to Microsoft 365 and other business applications. With a small IT team and expiring Active Directory Federation Services (ADFS) infrastructure, the organization turned to SoftwareONE for help with Azure identity management and single sign-on.

SoftwareONE implemented an Azure Identity Management strategy using Azure AD Seamless Single Sign-On to replace four ADFS servers and create a fully cloud-based authentication solution. The new approach reduced complexity, deployment and maintenance effort, and costs while improving fast, reliable access for staff worldwide; it also supported broader use of Microsoft 365 tools such as Teams, Power BI, and Power Automate to strengthen collaboration, research, and operations.

Helen Keller International

Ric Plaisance

Vice President Information and Operations Systems