Case Study: Middle Eastern Hospitality Organization saves $1.7M annually with SoftwareONE Oracle Audit Support

How SoftwareONE’s Audit Support and Oracle Software Compliance Review saved huge costs

Middle Eastern Hospitality Organization, a Saudi Arabian hospitality company, was facing a major Oracle license audit after Oracle’s LMS team claimed $12.8M in non-compliance. The organization turned to SoftwareONE for Oracle Audit Support and a Software Compliance Review to help validate its entitlements and respond to the audit.

SoftwareONE analyzed the customer’s Oracle contracts and found that 99% of the alleged Oracle Middleware non-compliance was incorrect, because the deployed WebLogic programs were already covered by existing licenses. Oracle reduced the claim from $12.8M to $45K, and SoftwareONE later identified unused Hyperion and Business Intelligence licenses plus underused JD Edwards modules, enabling the customer to cut support maintenance costs by $1.7M annually.