Case Study: The University of West Alabama achieves secure, scalable remote proctoring and expanded online reach with Software Secure

The University of West Alabama - Customer Case Study

The University of West Alabama (UWA), a 175‑year‑old institution with more than 5,000 students and a rapidly growing online division, struggled to securely proctor remote students as online enrollment surged and federal rules tightened accountability for verifying student identity and work. Manually vetting outside proctors was time‑consuming and impractical for a program serving students nationwide and abroad.

UWA piloted and then mandated Software Secure’s Securexam Remote Proctor — a USB authentication device plus lockdown browser with audio/video monitoring — to secure online exams. The rollout scaled quickly: within weeks 1,500+ students were using it and by semester’s end nearly 7,000 tests had been taken (rising to ~2,500 students and 11,000+ exams in summer), with faculty and IT reporting easy setup, reliable support, improved test integrity, and greater ability to expand and market UWA’s online programs.

The University of West Alabama