Case Study: Sunrise enhances voicemail efficiency with Software Mind's multilingual platform

Sunrise replaces voicemail in 5 months with Software Mind

Software Mind was engaged by Sunrise, a major Swiss telecommunications provider, to replace a problematic voicemail system that failed to handle various call scenarios. The challenge included designing the new platform to support four languages and improving FAX detection capabilities.

Software Mind implemented the Amplity Voicemail platform within a constrained five-month timeframe. The solution featured multi-language logic, enhanced FAX detection algorithms, and native mobile applications. The migration process was notably smooth, receiving positive feedback from the client's senior engineers, and the platform successfully supported customer migration following a corporate merger.

Sunrise