Case Study: a background check solutions provider achieves smoother medical reviews with Software Mind's unified MRO platform

Our Client modernizes MRO reviews with Software Mind, achieving 90% code coverage

Our Client, a provider of comprehensive background check solutions, sought to modernize their Medical Review Officer (MRO) service. They needed to replace two separate legacy systems with a single, integrated web-based platform to improve scalability and generate new revenue streams. Software Mind was engaged to develop this new solution from scratch.

Software Mind built the comprehensive platform using technologies including .NET 8, Angular 17, and Microsoft Azure Services. The solution provided a unified, user-friendly interface that streamlined case management and review processes. The results included achieving 90% code coverage with automated testing, enhancing the customer experience with an ADA-compliant UI, and decreasing operational costs by increasing review efficiency and reducing quality control issues.