Case Study: one of Poland's leading banks achieves faster, real-time loan processing with Software Mind's machine learning platform

one of Poland's leading banks speeds loan processing and keeps batch latency under 5 seconds with Software Mind

Software Mind was engaged by one of Poland's leading banks to design a real-time machine learning platform. The client faced the challenge of needing to integrate AI and ML algorithms in a highly flexible manner while managing high processing volumes, ensuring batch latency under five seconds, and guaranteeing 24/7 availability.

The solution implemented by Software Mind was a configurable platform that enabled operators to incorporate models through configuration instead of custom coding. This included defining data models, specifying communication channels, and managing a feature store. The results included easier integration across the organization, faster consumer loan processing in branches and online, and increased efficiency in processing incoming messages from the BIK credit bureau.